Honesty, upfront

We don't do anything weird with your data.

Your information exists for one reason: to get your order made and delivered. That's it. No selling, no sharing, no surprises.

Last updated: April 2026

What we collect

When you place an order, we collect only what we need to fulfill it:

  • Your name, so we know who the order is for
  • Your email address, to send your order confirmation and updates
  • Your shipping address, to get the piece to the right door
  • Your payment details, handled entirely by Stripe. We never see your card number, expiry, or CVV
  • Your handwriting (if uploaded), stored securely on our server solely to produce your custom order. We delete handwriting files after your order is fulfilled unless you ask us to keep them on file for reorders
  • Your email (if you sign up for updates), stored with our email marketing provider, Hostinger Reach, to send you collection announcements and seasonal drops. You can unsubscribe at any time from any email we send

If you reach out through our contact form, we'll also have your name and email from that message. We use it to reply. Nothing else.

How we use it

Your information is used for two things, and two things only:

  • Order fulfillment, making and shipping your piece
  • Order-related emails, confirmation, shipping updates, and nothing more

We don't send marketing emails unless you've explicitly signed up for them. We don't build profiles. We don't track you across the web.

Data sharing

We do not sell your data. Full stop.

The only third parties involved are Stripe, who processes payments, and Hostinger Reach, which handles our email newsletter list if you've opted in. Your card details go directly to Stripe and never pass through our servers. You can read how Stripe handles your data at stripe.com/privacy.

We may share your shipping address with our fulfillment or courier partner solely to deliver your order. That's the extent of it.

How long we keep it

We retain order information (name, email, shipping address, order details) for up to 3 years for legal, accounting, and reorder purposes. Handwriting files are deleted after your order is fulfilled unless you ask us to keep them on file for future orders.

If you signed up for our email list, your email stays in our system until you unsubscribe or ask us to remove it.

You can request deletion of your data at any time by emailing us.

Your rights

You have the right to know what we hold about you, and the right to ask us to delete it. If you've placed an order and want your personal information removed from our records, just send us an email and we'll take care of it.

We'll acknowledge your request within a few business days and confirm when it's done.

Questions? Just ask.

If anything here is unclear, or if you want to make a request about your data, reach out directly:

contact@speakfromyourart.com

We're a small team and we actually read every message.